Project
Services

A tailored approach to projects big or small. A streamlined delivery model to ensure adoption with minimal disruption.
1

Initial Consultation
-
Understand how we can help. What are the requirements?
-
Complete Adoption Report - Understand the existing IT environment:
-
Hardware/Software​
-
Servers & components
-
Network, bandwidth & security features assessment
-
2

Pre Project
-
Recommend approach based on Adoption Report
-
Confirm subscriptions & licences
-
Agree scope, timeline & tracking tools
-
Set out success criteria
-
Complete Impact Assessment:
-
Users impacted​
-
Training requirements
-
Dependencies & constraints
-
-
Complete and share Communication Plan ​
-
Outline Implementation Plan
3

Implementation
-
Investigate/fix any potential blockers e.g Active Directory, network performance etc.
-
Complete environment configuration and any customisation
-
Define end-user Training Plan
4

Change Management
-
Complete technical documentation
-
Complete end-user training and workshops
-
Implement escalation channels for feedback/questions
5

Handover
-
Share technical documentation
-
Provide admin training / workshops to IT personnel
-
Define and confirm support plan