Project Services
A tailored approach to projects big or small. A streamlined delivery model to ensure adoption with minimal disruption.
1. Initial Consultation
- Initial Consultation
- Understand how we can help. What are the requirements?
- Complete Adoption Report – Understand the existing IT environment:
- Hardware/Software
- Servers & components
- Network, bandwidth & security features assessment
2. Pre-Project
- Recommend approach based on Adoption Report
- Confirm subscriptions & licences
- Agree scope, timeline & tracking tools
- Set out success criteria
- Complete Impact Assessment:
- Users impacted
- Training requirements
- Dependencies & constraints
- Complete and share Communication Plan
- Outline Implementation Plan
3. Implementation
- Investigate/fix any potential blockers e.g Active Directory, network performance etc.
- Complete environment configuration and any customisation
- Define end-user Training Plan
4. Change Management
- Complete technical documentation
- Complete end-user training and workshops
- Implement escalation channels for feedback/questions
5. Handover
- Share technical documentation
- Provide admin training / workshops to IT personnel
- Define and confirm support plan
